EQUIPPING TEAMS FOR GREAT SUCCESS
The Operational Excellence Advantage
What is Operational Excellence?
Operational Excellence is aligning Service Excellence skills and standards with internal subject matter and organizational standards through effective, consistent and ongoing coaching and development of team members (Leadership and Frontline) with a meaningful and measurable, holistic approach to sucess!
ABOUT YOUR COACH
With both leadership and frontline staff agility being so critical to competitiveness in the marketplace, my holistic approach to operational excellence includes service excellence, continuous improvement and change management principles to ensure effective staff engagement as a driver for consistent and effective achievement of organizational goals.
Your Opex Coach
The DelRey Consulting Group, LLC
A former NFL player and Michigan State Spartan, Micajah's specialties include: Audio & Video Production | Marketing | Brand Management | Public Relations | Content Creation
An experienced IT and business development professional, Brian's IT consulting services include: | Business Development | Technology Project Management | Application Development Implementation
A current law enforcement officer and former retail business owner, Barry's services include: Business Development | Logistics & Security Management | Business Operations Management
14893 Piedmont St
Detroit, MI 48223